Journal Club Review Article:  Banja, J. (2010). The normalization of deviance in healthcare delivery. Business Horizons, 53(2), 139.            Background “The failure of health professionals to comply with standards, rules, or regulations is a fundamental cause of such breaches.” When violations of practice standards are intentional, this can become the norm within a group of professionals or … Continue reading The Normalization of Deviance in Healthcare Delivery