Kotter 8 Step Change Process

See below resources around a change model by Dr. John Kotter to consider implementing when designing a project plan.


Bush, H. (2017). How to Embrace Change. Ausmed.

Campbell, R. J. (2008). Change management in health careThe Health Care Manager27(1), 23-39.

Kotter J & Cohen D 2002, The Heart of Change, Harvard Business School Press NHS Improvement Foundation, Boston, MA [summary]

Kotter International. (2019). 8 Steps Process. Kotter International, Boston, MA.

Small, A., Gist, D., Souza, D., Dalton, J., Magny-Normilus, C., & David, D. (2016). Using Kotter’s change model for implementing bedside handoff: a quality improvement projectJournal of Nursing Care Quality31(4), 304-309.