“Knowledge itself is power”
Knowledge management (KM) “is the process of creating, sharing, using and managing the knowledge and information of an organization. It refers to a multidisciplinary approach to achieve organisational objectives by making the best use of knowledge” (Wikipedia, 2020).
Questions for the Healthcare Team or Organisation
- How is knowledge captured? Is anything missed?
- How is knowledge organised? Is everything easily accessible?
- How is knowledge shared? Are all staff able and willing to be open with others?
- How is knowledge used? What’s in place to ground decisions in evidence where you work?